**WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKu2019s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! -** The Hilton London Metropole Hotel has just finished in 2022 a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space.
Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35 meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.
**Fancy taking a closer look at our brand new hotel? Check out our socials:**
**Please note the closing date for this role is Wednesday 22nd January**
**Events website:** Hilton London Metropole (londonmetpresents.com)
**Linkedin:** https://www.linkedin.com/company/hilton-london-metrople/
**A WORLD OF REWARDS** **Competitive annual salary ranging from u00a333,250 to u00a334,500 based on experience, plus service charge** **Grow your Career!** **Remote work day option** **Monthly team recognition & celebrations** **Open space large office** **Free, healthy** **and high quality** **meals** when on duty **Personal Development** programmes designed to support you at every step of your career **Hilton Honours Team Member Travel Program:** discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) **Team Member Referral Program** **Discounted dental and health cover** **High street discounts:** with Perks at Work **Holiday:** 28 daysincluding bank holidays (increasing yearly to up to 33 days) **A chance to make a difference** through our Corporate Responsibility programmes u2013 Find out what and how we are doing (https://cr.hilton.com)
**You will be reporting to the Assistant Conference and Banqueting Director.**
**What are we looking for?** Strong knowledge of hotel/leisure/service sector Record of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty Exceptional communication skills Exceptional leadership skills to create a winning team
**The responsibilities we`ll trust with you a** **s a Conference and Banqueting Floor Manager:** Manage all Conference and Banqueting floor operations Maintain exceptional levels of customer service Ensure compliance of brand standards Evaluate guest satisfaction levels with a focus on continuous improvement Awareness of trends and propose ideas to build the range and quality of Conference and Banquet Optimise sales and contain costs, identifying any areas for action Maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure that training is carried out on an ongoing basis Ensure communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Assist other departments wherever necessary
**EVERY JOB MAKES THE STAY.**
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.We know it takes hundreds of jobs to create unforgettable experiences for our guests u2013 and behind every job, thereu2019s an extraordinary person working to make each Stay magical. Thatu2019s why at Hilton, Every Job Makes the Stay.
**Find out more about all our brands and hotels -** **Hilton Brands | Global Hospitality Company**
**Job:** _Catering and Event Services_
**Title:** _Conference and Banqueting Floor Manager_
**Location:** _null_
**Requisition ID:** _HOT0CF3T_
**EOE/AA/Disabled/Veterans**…