Glue Reply is the outcome-focused Architecture specialist within the Reply Group. Through services encompassing Business Change/Transformation, Strategy & Architecture, Data exploitation and Integration, Glue Reply is able to help its clients succeed by turning strategy into tangible solutions and vision into practical outcomes. Glue Reply diagnoses the challenges and advises on the way to make real impact – enabling its clients to deliver. www.glue.reply.com
Role Overview:
We are recruiting for a Technical Delivery Manager to lead the delivery of complex, tech-enabled change and transformation programmes across the public sector & highly regulated environments, with the opportunity to make a real impact to the experience and lives of UK residents. You will be accountable for end-to-end delivery, bringing together people, process, data and technology to ensure digital services are delivered in line with government standards. You will manage multi-disciplinary teams working across cloud platforms, data services, automation & emerging AI enabled solutions. This is a senior delivery role for an ambitious individual who can combine strong technical literacy with commercial & operational accountability, through owning delivery outcomes, capacity, budgets and performance whilst supporting our clients design & deliver the next generation of public facing services.
Responsibilites:
- Own and manage end-to-end delivery of complex, GDS-aligned digital services and transformation initiatives.
- Lead and coordinate multidisciplinary delivery teams across engineering, architecture, data, and product.
- Manage delivery budgets, forecasts, and financial performance, ensuring transparency, control, and value for money.
- Plan and manage team capacity, resourcing models, and demand across multiple workstreams and delivery phases.
- Work closely with Solution Architects and technical leads to ensure delivery plans align with architectural intent and technical constraints.
- Embed agile and product-led delivery practices suitable for public sector governance and assurance.
- Support delivery of data-driven, automated, and AI-enabled capabilities, ensuring delivery risks and dependencies are understood and managed.
- Own delivery metrics, reporting, and value-stream visibility, using data to inform decisions and manage risk.
- Proactively identify and mitigate delivery, technical, financial, and organisational risks.
- Coach and support Delivery Managers, Scrum Masters, and team leads, raising delivery maturity across teams and clients.
- Support organisational change and capability uplift, helping clients embed sustainable delivery and operating models.
About the Candidate:
- Proven experience as a Delivery Manager / Technical Delivery Manager leading complex technology programmes in public sector or regulated environments.
- Strong understanding of GDS Service Standards, agile delivery, and public-sector assurance and governance models.
- Demonstrable experience managing delivery budgets, forecasting, and financial controls within a consulting or programme environment.
- Experience planning and managing delivery team capacity, resourcing, and demand across multiple teams or workstreams.
- Strong technical literacy across cloud platforms, data services, integrations, and automation, with growing exposure to AI-enabled delivery.
- Experience working closely with architects and engineering teams to balance delivery pace, quality, and risk.
- Confident engaging senior stakeholders (including C-level), with an understanding of commercial, contractual, and consulting dynamics.
- A strong leadership and coaching mindset, with experience developing delivery capability in others.
- Comfortable operating under pressure, bringing clarity, confidence, and control to complex delivery environments.
- Interest in evolving delivery practices to support responsible AI adoption in public sector digital services.
Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.
Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.
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