SuperAwesome is seeking a Senior Ad Operations Manager to lead the execution of our paid media campaigns. This role sits at the heart of our campaign lifecycle, balancing high-stakes global delivery with a strategic focus on yield and performance.
As a senior team member, you won't just manage campaigns; you will be a role model for accountability—a strategist who identifies performance‑enhancing and revenue‑generating opportunities, and a mentor who builds the team’s collective intellectual capital. You are an expert in the programmatic ecosystem with an obsessive eye for detail and a drive to build the future of automated, media performance strategy.
Key Responsibilities
Campaign Execution & Optimisation
- End-to-End Ownership: Oversee the trafficking, testing, and delivery of managed campaigns using Beeswax and Google Ads.
- Yield Management: Balance campaign performance and delivery with financial margin to maximise efficiency and gross profit revenue.
- Strategic Optimisation: Continuously identify issues preventing campaigns from hitting KPIs and propose effective, data-driven solutions.
Technical Expertise & Troubleshooting
- Subject Matter Expertise: Serve as the technical authority on our ad tech stack, ad format capabilities, and the advances in programmatic advertising.
- Operational Excellence: Develop methodical processes and documentation to reduce mistakes and ensure a "closed-loop" resolution of issues.
Stakeholder & Sales Support
- Commercial Advantage: Empower commercial teams with insightful reports and inventory forecasting to benefit campaign delivery and high-quality pitches.
- Collaborative Partnership: Work closely with Publisher Development and Product teams to test and deploy new marketplace connections, such as publishers and verification partners.
Leadership & Mentorship
- Team Development: Train and support junior Ad Ops managers to ensure a best-in-class delivery chain and a culture of continuous learning.
- Process Innovation: Proactively seek out and communicate workflow improvements to drive department-wide effectiveness and scalability.
Requirements
- Experience: 4+ years in digital ad operations with a minimum of 1 year focused specifically on programmatic advertising.
- Programmatic Proficiency: Deep experience using major DSPs (e.g., DV360, The Trade Desk, or Beeswax), being well versed in optimisation levers and their impact.
- Technical Toolkit: Mastery of VAST/HTML5 formats and experience with 3rd party tag vendors such as DCM, Innovid, Moat, and IAS.
- Data Fluency: High proficiency in Excel and Google Suite (including Data Studio) with the ability to interpret complex data into actionable insights.
- Methodical Mindset: An obsessive eye for detail and a track record of delivering multiple complex projects from inception to completion.
- Compliance Knowledge: Solid understanding of global privacy laws and regulations, specifically COPPA and GDPR.
- Interpersonal Skills: Excellent communication skills, with the ability to flex your style for different audiences and push back on senior stakeholders when necessary.
Our benefits
- 25 days holiday + 8 public holidays + Winter Break
- Enhanced Company Maternity Pay up to 100% of salary for the first 26 weeks. Enhanced Company Paternity Pay of 100% of salary for 6 weeks.
- 30 day sabbatical for employees who have reached 7 years tenure
- AXA Private Medical Insurance MHD (medical history disregarded - existing illnesses covered). Also includes an EAP
- Health Cash Plan to include PMI excess cover along with other benefits like physio, dental, vision etc.
- Life Assurance - 4x salary
- Income Protection - 8 week deferred period and 75% of your salary up to two years.
- Pension through Aegon with 4% employer contribution.
- Cycle to Work & Tech Scheme
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