A Bit About Us
At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward‑thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region. We’re expanding rapidly to bring digital automation and Gamma‑powered services to Enterprise, Public Sector and Small to medium businesses – both directly and through a growing network of channel partners. We move fast with a start‑up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas.
Bradford Hybrid
Hybrid (3 days a week) from a client site in Bradford.
What will you be doing day‑to‑day?
- Own and drive the operational performance and continuous improvement of key security platforms, including Palo Alto Cortex, Rapid 7, Forescout.
- Define and execute strategies for automation and orchestration to reduce manual overhead and improve response times.
- Act as the primary liaison with technology vendors, driving roadmap alignment and feature adoption.
- Streamline workflows and enhance incident response capabilities, driving improvements in overall security posture.
- Work closely with internal teams to ensure alignment with security policies and objectives, translating technical requirements into business‑focused outcomes.
- Manage technical escalation and provide guidance to the analyst and engineering team.
- Assist in implementation and secure design of secure applications, software integrations, identity providers, and networks.
- Assist in documenting standard operating procedures for operation playbooks, configuration guides, secure standards and build configurations.
- Develop and maintain customer relationships through regular engagement, assisting in the maturity of services.
- Ensure platforms are compliant, resilient and optimised; oversee optimisation of controls and policies in line with business direction.
- Ensure end‑to‑end service assurance by monitoring and validating performance and availability of scoped services, proactively identifying risk and driving incident and problem resolution to maintain agreed SLAs.
- Maintain accurate and up‑to‑date operating procedures for operations, escalation and technology.
What You’ll Need
- Experience within operations or service‑management roles.
- In‑depth knowledge of security principles, protocols, and technologies.
- Hands‑on experience with security solutions, such as Microsoft Sentinel, Defender, Function Apps, Logic Apps, Cortex XDR, Rapid 7 and ServiceNow.
- Ability to manage vendor relationships to drive better business outcomes.
- Strong understanding of network security, endpoint security, identity and access management, and data protection concepts.
- Experience with security compliance frameworks (e.g., NIST, ISO 27001, GDPR).
- Effective communication and interpersonal skills.
- A very strong understanding of both Microsoft Windows and Linux‑based operating systems, including administrative controls and security controls.
- Industry‑specific certifications, such as Security+, Microsoft certifications; SC‑200, Palo Alto, Rapid 7, ITIL.
- Security clearance or ability to attain a security clearance.
What do we offer you?
- Work‑life balance: 25 days of annual leave, plus an extra day off for your birthday and a volunteer day to support a charity.
- Enhanced maternity and paternity pay.
- Contributory pension plan with Gamma’s contribution varying with your contributions.
- Group income protection and life assurance (four times your salary).
- Tax‑efficient share‑save and share incentive plans.
- Private medical insurance through Vitality, extending to your immediate family.
- Electric Vehicle scheme through Octopus and a Cycle‑to‑Work scheme.
A few things to note
- Unfortunately, we can’t offer visa sponsorship or relocation support for this role.
- This is a role where you would be hybrid working 3 times a week from a client site in Bradford.
- If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person we’re looking for!
- Gamma is an equal‑opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their authentic selves.
- We don’t discriminate based on any protected characteristics (e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age). We are a family‑friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work‑life balance.
- For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We’re not looking to increase that network currently, so please don’t send speculative CVs.
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