Business Analyst - Web & Content Management Systems

easyJet holidays – Hybrid | 3 days per week in Luton

Ready to help shape the future of one of the UK’s fastest‑growing digital travel brands? If you’re a Business Analyst who gets how modern websites work, from CMS integrations to user journeys to technical architecture then this one’s for you.

Why You’ll Love This Role

This isn’t a generic BA job. You’ll be directly involved in improving our core web journeys, enhancing CMS‑driven experiences, making our holiday products easier to find, understand and book, and working at speed with a talented team of POs, designers, developers and architects.

What You’ll Be Doing

• Translating ideas into clear, testable user stories using JIRA, Confluence and BDD methods
• Mapping customer journeys and business processes to identify improvements
• Working daily with Product Owners, UX, engineering and stakeholders to deliver new features
• Ensuring CMS capabilities support commercial and brand goals
• Making sure changes fit into our wider system architecture

What We’re Looking For

• Solid understanding of web platforms & CMS integration
• Experience in eCommerce and or book flow enhancement
• A naturally proactive and collaborative way of working
• Strong analytical thinkingClear, structured requirements writing using JIRA, Confluence and BDD methods
• Ability to connect business processes and technical architecture

What’s In It for You

• Competitive Salary
• Up to 20% Bonus
• Hybrid working: 3 days per week in Luton
• 25 days holiday
• 7% pension
• Share schemes
• Travel benefits

Join Us

If you want to work on impactful digital products, partner with talented tech teams and shape the future of holiday booking online, we’d love to have you on board.

About EasyJet Holidays

Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet holidays.

In 2019 we launched our easyJet holidays business, with a mission to provide brilliant holidays at unbeatable prices. We want to lead the industry by making sustainable travel affordable and accessible to everyone – and to do this we’re building remarkable teams with modern ways of working.

By joining us you’ll be part of the UK’s fastest growing tour operator and a company named as one of the Best Workplaces in Travel. You’ll be given autonomy to do your job, a platform to share your ideas, and you’ll get to work with the very best people in the industry – all to create experiences that customers will remember forever.

Make a difference with your next role. Make it easyJet holidays.

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