Senior Account Manager – #3558936

Location

Leeds (Hybrid, minimum 3 days in office)

The Company

We are working with a well-established digital agency that delivers performance-led marketing solutions across Paid Media, SEO, Social and CRM.

The agency partners with a range of ambitious brands, helping them achieve measurable growth through data-driven strategy and cross-channel execution. With a strong focus on collaboration, performance, and client success, they have built a reputation for delivering high-quality work and long-term partnerships.

They offer a supportive and flexible working environment, combining a high-performance culture with a strong emphasis on work-life balance.

Responsibilities

• Own and manage client relationships, acting as the main point of contact and performance lead.
• Translate client business objectives into clear performance strategies and KPIs across channels.
• Lead client meetings including weekly, monthly and quarterly reviews, ensuring clear communication and direction.
• Collaborate with Paid Media, SEO, Social and CRM teams to drive campaign performance and growth.
• Monitor account performance at a high level, identifying trends and opportunities for optimisation.
• Challenge strategy, execution and results constructively to improve outcomes.
• Identify and deliver upsell and cross-sell opportunities based on performance insights.
• Oversee campaign delivery, ensuring timelines, budgets and scope are met.
• Maintain accurate financial forecasting, reporting and invoicing across accounts.
• Ensure reporting is clear, insight-led and aligned to agreed KPIs.

Your Skills & Experience

• Strong working knowledge of Paid Media, SEO and Social channels.
• Experience reviewing performance across multiple platforms and understanding key metrics.
• Confident discussing attribution, tracking and reporting.
• Familiarity with GA4, ad platforms and performance marketing tools.
• Proven experience managing client relationships and delivering against KPIs.
• Strong commercial awareness with the ability to identify growth opportunities.
• Excellent communication skills, both written and verbal.
• Highly organised with strong attention to detail.

Company Benefits

• 25 days holiday plus bank holidays, increasing with length of service.
• Discretionary performance-based bonus.
• Private health insurance.
• Hybrid working with flexible hours.
• Access to financial coaching and mental health support.
• Free on-site gym.
• Birthday off.
• Regular team socials and company events.
• Supportive culture focused on work-life balance and employee wellbeing.

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