Powered by Water, Driven by Purpose
SES Water has a rich history of serving communities in the South East of England. Water plays an important role in our lives, which is why we’re committed to supplying our customers with access to 160 million litres of safe, reliable, clean water every day.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals include lowering our carbon footprint, planting 300,000 trees, restoring peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today. At SES Water, we deliver safe, high-quality drinking water to over 750,000 customers every day. Behind that service is a high‑performing operational team responsible for keeping our network running safely and efficiently.
Operations Manager – Role Overview
We’re looking for an Operations Manager to lead our repair, maintenance and reinstatement operations—driving performance, safety and service delivery across our network. This is a senior operational leadership role with real impact on customer outcomes and operational performance.
What You’ll Be Doing
- Leading operational delivery across repair, maintenance, reinstatement and planning functions.
- Managing Section Managers and operational teams, building capability and driving performance.
- Ensuring works are delivered safely, compliantly and right the first time.
- Overseeing programmes including lead replacement, mains replacement and developer services.
- Managing delivery partners under NEC contract frameworks, ensuring value and performance.
- Acting as the senior escalation point for technical, operational and H&S issues.
- Representing SES Water with highway authorities, regulators and industry forums.
What We’re Looking For
- Operational leadership experience in utilities, water or infrastructure environments.
- Strong understanding of repair, maintenance, reinstatement and street works practices.
- Experience managing performance, SLAs and contractor delivery.
- Ability to lead teams, manage risk and deliver complex operational work.
- Strong stakeholder management and problem‑solving skills.
Streetworks qualifications, NEBOSH or professional membership (ICE, APM, CIWEM) are desirable.
Closing Date: 3rd April
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our Core Values
- Be Rock Solid – Build trust and be trusted. Be the one we all look to and can depend on.
- Be You – We want you to bring your best everyday. Be yourself and make your mark in your individual way.
- Be the Future – Embrace change. Drive Progress. Own the challenge.
SES Water supplies 160 million litres of clean water every day to over 750,000 people in parts of Surrey, Kent and south London. Our supply area is 322 square miles extending from Morden and South Croydon in the north to Gatwick Airport in the south and from Cobham, Leatherhead and Dorking in the west to Edenbridge in the east.
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