Regional Customer Experience Lead – Housing & Repairs

Company: Wates Group
Apply for the Regional Customer Experience Lead – Housing & Repairs
Location: Cambridge
Job Description:

A leading construction firm is seeking a Customer Service Manager to lead operations across multiple regions. You will manage a significant team, ensuring excellent service delivery and compliance with social housing regulations. The role demands strong leadership in customer service, data analysis skills, and excellent stakeholder engagement for a transformative customer experience. This opportunity offers a hybrid working model and focuses on continuous improvement in service standards.#J-18808-Ljbffr…

Posted: March 23rd, 2026