Job Title: Event Operations Manager
Location: London – Hybrid – International Travel (inc USA)
Who We Are
GlobalData Healthcare operates an intelligence platform that empowers leaders to act decisively in a world of complexity and change. By uniting proprietary data, human expertise, and purpose‑built AI into a single, connected platform, we help organizations see what’s coming, move faster, and lead with confidence. Our solutions are used by over 5,000 organizations across the world’s largest industries, delivering tailored intelligence that supports strategic planning, innovation, risk management, and sustainable growth.
Why join GlobalData
GlobalData Healthcare is GlobalData’s largest division, and at a pivotal point in its growth journey. Following multiple acquisitions and have recently received transformational investment, we are being carved out from the main GlobalData business. We need curious, ambitious, courageous people to support us in achieving our vision to deliver intelligence that transforms uncertainty into opportunity for the world’s most successful organizations. Our big ambitions mean that life at GlobalData Healthcare is fast‑paced, entrepreneurial and rewarding, offering unique learning opportunities for our people.
The role
Arena International Healthcare Events, part of GlobalData Healthcare, runs more than 25 international market‑leading conferences each year across a variety of sectors including the UK, US, Europe and Asia. Reporting to the Head of Event Operations and Delivery, we’re looking for an experienced, hands‑on Operations Manager who thrives on detail and has a passion for delivering excellence. You must be confident in managing and coordinating all processes and procedures associated with running multi‑streamed conferences and exhibitions.
Our event portfolio is in‑person, so flexibility to travel is a must. (6‑7 events per year across the US, Europe and Asia). Experience of delivering live conferences and exhibitions will be highly beneficial for this growth role.
What You’ll Be Doing
- End to end event planning and onsite delivery
- Budget management including post‑event reporting
- Venue sourcing and negotiating contracts
- Supplier sourcing, negotiation and procurement
- Planning and fulfilment of all services including AV, signage, F&B, staging, branding, travel, onsite materials and delegate packs
- Preparing and coordinating client communications – sponsors, delegates, speakers and associated partners
- Internal team liaison and collaboration with sales, delegate sales, marketing, design and finance
- Financial reporting, processing invoices, commissions, budget reconciliation
- Liaison with the design department to ensure timely and accurate production of signage, catalogues and all event content
- Managing the event APP and lead capture services
What We’re Looking For
- Proven experience working with the events industry – conference/exhibition/meeting formats preferably (2 years)
- High attention to detail
- Financial acumen, experience managing budgets
- Great communication skills – being able to liaise with all departments as well as work with multiple suppliers
- A proven ability to work to tight deadlines, planning within a fast‑paced environment whilst juggling multiple events
- Excellent time management and organisational skills
- High level of IT competency, including MS Office, CRM databases
- Excellent interpersonal skills – ability to deal with a wide range of people at all levels
- Ability to prioritise, plan and organise workload often with conflicting time constraints
- Flexible team player, with the ability to work under pressure
- Ability to use initiative and work largely self‑directed
- Negotiation skills
In addition to a rewarding career, we support our GlobalData Healthcare colleagues with a range of benefits across health, finances, fitness, travel, tech and more. To find out more about the roles and benefits on offer in your region, visit careers.globaldata.com
Equal Employment Opportunity
GlobalData Healthcare believes strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. GlobalData Healthcare is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Benefits
GlobalData Healthcare offers comprehensive benefits in health, finances, fitness, travel and technology. For specific details in your region, please refer to our careers portal.
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