customer service advisors

Company: SVB Solutions
Apply for the customer service advisors
Location: Hampton Magna
Job Description:

Customer Service Advisor

Warwick, Warwickshire (Free Parking + Close to Warwick Parkway Railway Station) £26,326 + Excellent Benefits Monday–Friday | No Weekends or shifts

Join a Company That Values Your Growth

We’re looking for Customer Service Advisors to join a well-established and growing organisation based in Warwick. If you have a background in customer service, retail, hospitality, or administration, then this could be a good career move.

What you’ll be doing as a Customer Service Advisor

  • Handling inbound and outbound customer calls
  • Responding to enquiries via phone, email, live chat, and online platforms
  • Delivering exceptional customer service at every touchpoint
  • Updating internal systems and completing accurate data entry
  • Working as part of a supportive, fast-paced team environment

What’s in it for you?

  • Private healthcare with BUPA + Medicash plan
  • Employee Assistance Programme for wellbeing support
  • Death in Service & Critical Illness cover
  • Employee discounts and perks
  • Long Service Awards, Employee Appreciation Days & regular social events
  • Clear opportunities for career progression and development

What we’re looking for in Customer Service Advisors

  • Previous experience in a customer-focused role (contact centre, retail, hospitality, or office-based)
  • Strong communication,  Microsoft Office and keyboard skills
  • A positive, team-oriented attitude
  • Ability to thrive in a busy, fast-paced environment
  • Reliably able to commute to Warwick on a daily basis

Keywords

Customer Service Advisor | Call Centre Advisor | Contact Centre Agent | Customer Support | Helpdesk Advisor | Administrator | Customer Experience

Posted: March 24th, 2026