Key Responsibilities– Act as the main point of contact for all supply-related matters concerning UK supermarkets and other mainstream customers.– Work closely with the Sales and Buying teams to identify required stock levels for retail customers, ensuring service levels of 98%+ on all delivered orders.– Manage relationships and contracts with external hauliers, ensuring service performance and cost objectives are achieved.– Collaborate with the Senior Buyer and Warehouse Operations Manager to ensure 100% launch availability for all new product lines supplied to UK supermarkets and mainstream customers.– Coordinate with customers’ Supply Chain teams on forecasting, promotional planning, and order fulfilment issues.– Maintain and update the weekly sales forecast, including downloading and processing EPOS data from retailer systems.– Ensure optimum stock levels are maintained at third-party warehouses and manage stock transfers when required.– Provide customer support for new product launches, including completing new line forms, product codes, and organising samples or mock-ups.– Build strong relationships with freight forwarders and logistics agents to ensure freight costs remain competitive and aligned with market rates.– Maintain accurate and up-to-date supply chain documentation and administrative records.– Provide early warning to relevant colleagues regarding potential product supply or stock issues.– Analyse and resolve complex supply chain data issues, ensuring efficient operational solutions.– Work with the Warehouse Stock Controller to ensure inventory accuracy, investigate discrepancies, and implement corrective actions.– Book appointments with supermarket buyers and head office teams when required.– Build strong client relationships to maintain existing business and support new customer acquisition.– Manage day-to-day communication with retail buying teams.– Provide promotional support for key accounts, ensuring alignment with sales and marketing plans.– Liaise with Supply Chain, Warehouse, Logistics, and customers to ensure successful in-store promotions and strong product availability.
(INDPERM)
…