Customer Success Manager

Customer Success Manager – Mid Market and SMB

Location: London (Hybrid: 2 days WFH)

Join a fast-growing SaaS Fintech with global expansion plans!

This is a top-tier sales role for an A-player with enterprise SaaS experience and a track record of building and developing strong relationships with Financial Services.

What You’ll Do:

• Build high-value SaaS partnerships with mid-market and global brands
• Handed 200 accounts (SMB and Mid-Market)
• Lead strategic conversations with decision makers
• Work closely with a collaborative, industry-leading sales team
• Manage, cross sell and retain Accounts from day 1

About You:

• Proven success closing/retaining SMB and Mid-Market SaaS deals
• Skilled in consultative selling and uncovering customer challenges
• Experienced in working with Financial services, Fintech or SaaS
• Strong communication and stakeholder management skills
• Based in or near London and happy with a hybrid working model
• Must have AM/CS experience, 1-2+ years ideally

Why This Role:

• Uncapped earning potential
• Work with a market-disrupting, inspirational sales leadership team
• Strategic, high-impact role shaping enterprise partnerships

If you think this opportunity really aligns, please reach out to me directly highlighting why.

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