Location: Osterley, Greater London (Onsite)
Duration: 6+ Months
About the Role
We are looking for a highly motivated Platform Controller to support and monitor broadcast distribution platforms in a fast‑paced, 24/7 operational environment. This role is critical in ensuring high service availability and seamless delivery across platforms.
Key Responsibilities
- Monitor, operate, and control platform services in line with SLAs
- Provide first‑line support and resolve incidents efficiently
- Diagnose faults and perform root cause analysis
- Generate reports and ensure proper incident follow‑up
- Contribute to continuous improvement of operational processes
Required Skills & Experience
- Experience with monitoring tools and alert management
- Understanding of HLDs and data flows across platforms
- Exposure to broadcast platforms (DTH, IPTV, VOD)
- Excellent problem‑solving, multitasking, and communication skills
- Proficiency in Microsoft Office (Word, Excel, Outlook)
Qualifications
- Bachelor’s degree in Media or related field (or equivalent experience)
- Prior experience in TV/Film or broadcast production is a plus
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