Business Performance Senior Manager, Customer & Commercial

**JOB TITLE:***Business Performance Senior Manager, Customer & Commercial* **LOCATION(S):**As Senior Manager you will be a key member of the **Business Performance Leadership Team** which is led by the Head of Business Performance and part of the wider Customer & Commercial team. This role involves having ownership and accountability for: role with exposure across Customer & Commercial and the wider Group. **Essential experience and capabilities** **7+ years’ experience** in commercial performance, finance, business strategy, consulting or a similar analytical role with a strong understanding of how products and propositions drive income and value, and able to identify highvalue growth and efficiency opportunities, using market, economic and competitor insight to shape priorities and plans. Proven experience in **commercial tracking, forecasting and financial planning**, including multiyear outlooks (e.g. annual plans, mediumterm plans) Confident using data and analytics to inform decisions, with experience working with visualisation tools such as Tableau or Power BI. Able to interrogate data to identify opportunities, quantify benefits and improve how teams use insight to drive performance.**Influence, Communication and collaboration skills**Proven ability to partner, challenge and influence senior leaders and colleagues across a complex organisation, balancing customer and commercial needs, resolving tension and driving accountability for outcomes.Experience leading and developing highperforming commercial and/or data teams, rolemodelling a growth mindset and actively contributing to culture and capability development.*We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.*We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria through the Disability Confident Scheme.With 320 years under our belt, we’re used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you’ll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.#J-18808-Ljbffr…