Customer service / office administrator

Company: MET Recruitment UK LTD
Apply for the Customer service / office administrator
Location: Harborne
Job Description:

Job Title: Customer Service & Office AdministratorLocation: Sports & Leisure FacilityJob Type: Temp to PermPay Rate: £13.50 per hourHours: Approximately 30 hours per week (between 9:00am – 6:00pm)

About the Role

We are recruiting for an enthusiastic, organised and proactive Customer Service & Office Administrator to join a busy sports and leisure facility in a varied and hands-on role.

This is a fantastic opportunity for someone energetic and passionate about supporting the day-to-day running of a vibrant facility. Working closely with the General Manager, you will assist with a wide range of administrative, customer service and operational tasks that help keep everything running smoothly.

No two days will be the same – from customer interaction and event support to social media updates and office administration.

Key Responsibilities

  • Providing general customer service support and being a welcoming point of contact for visitors

  • Assisting the General Manager with a variety of operational and administrative duties

  • Diary and schedule management

  • Uploading and managing social media content and website posts

  • Supporting the organisation and coordination of events and hospitality functions

  • Customer-facing duties during events and facility activities

  • General office administration and data entry

  • Use of Microsoft Office programmes for daily tasks

  • Assisting with low-level accounts duties, including some use of Sage

  • Very occasional basic kitchen support during events if required

  • Helping ensure the smooth overall running of the facility

Working Hours

  • Approximately 30 hours per week

  • Shifts generally between 9:00am – 6:00pm

  • Weekly rota provided, so start and finish times may vary

  • Occasional evening work and very occasional weekends may be required to support events

What We’re Looking For

  • A positive, energetic and proactive individual

  • Someone who enjoys variety and being involved in different areas of a business

  • Strong organisation and communication skills

  • Comfortable using Microsoft Office

  • Experience with social media and basic website updates is desirable

  • Some administration or customer service experience

  • Basic accounts knowledge and experience using Sage would be beneficial

  • A team player who is happy to support wherever needed

What We Offer

  • £13.50 per hour

  • Temp to Perm opportunity with long-term potential

  • Varied and engaging role within a friendly sports and leisure environment

  • Opportunity to work closely with management and contribute to the successful running of the whole facility

Posted: March 25th, 2026