Travelplanners are a well-established UK specialist long-haul tour operator with over 40 years of success, focusing on multi-centre USA itineraries, Florida holidays, villas, and cruise combinations. We are now looking for a passionate and driven Direct Sales Consultant to join our growing homeworking team.
Are you an experienced travel sales professional who thrives on creating exceptional, tailor-made holidays? Do you enjoy guiding customers towards the right travel experience rather than overwhelming them with options?
About the opportunity:
As a Direct Sales Consultant, you will handle inbound enquiries via phone and email, designing high-quality, tailor-made holidays with a strong focus on customer experience and sales performance.
This is not just about quoting holidays; it’s about crafting journeys and confidently guiding clients to the best possible decisions.
Your day will include:
- Handle inbound customer enquiries via phone and email
- Create bespoke, high quality travel itineraries tailored to each client
- Convert enquiries into bookings while achieving monthly sales targets
- Proactively follow up quotes to maximise conversion
- Recommend enhancements that improve the overall holiday experience
- Maintain accurate and detailed booking records
- Follow company sales processes and quality standards
- Attend ongoing training and coaching sessions
What we are looking for:
- Candidates with the ability simplify complex itineraries into clear, confident recommendations
- Confident communicators who can explain why certain choices improve the holiday
- Experience designing well balanced travel experiences (timing, location, flow)
Essential Requirements:
- Previous UK travel sales experience telephone based, direct to customer (essential)
- Previous homeworking experience (essential)
- Proven success working to sales targets
- Experience creating tailor made itineraries
- Strong knowledge of USA travel, cruising, and villas
- Understanding of scheduled airlines
- Excellent communication skills (written and verbal)
- Strong organisational, multitasking, and problem-solving abilities
- Confidence in leading customer conversations and decision-making
- Good IT and keyboard skills
- Flexibility to work shifts, including evenings and weekends
- High attention to detail
If you have a passion for the delivery of high-quality service and the ability to work in a highly organised way, then we want to hear from you!
What we are offering:
- 26,228 basic salary plus commission giving a 32,000 – 35,000 OTE
- 37.5 hours per week, including a one-hour lunch break.
Working hours are 7.5hours a day between the hours of 9am & 7pm Monday-Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays with a day off in lieu when working weekends.
- Fully remote, with all equipment provided
- Excellent remote support and training 28 days of paid holiday (including bank holidays), increasing to 33 days for long service.
- 5 paid “Me” days per year
- An additional paid day off for your birthday.
- Financial, medical, and mental wellbeing programmes
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