Middleware, Automation & Collaboration Infrastructure Product Owner

Company: Intact Insurance UK
Apply for the Middleware, Automation & Collaboration Infrastructure Product Owner
Location: Greater London
Job Description:

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Intact Insurance is the new name for RSA in the UK, Ireland, and across Europe. It’s a new name and a new way to do business. Backed by global expertise and a commitment to service that feels different, we’re focused on making insurance simpler, faster, and more responsive.

Shape the Future

We’re leading a transformation in insurance helping people, businesses and society prosper in good times and be resilient in bad times. When you join us, you’re not just taking a job, you’re stepping into a career where you can make a real difference.

Grow with Us

We’re customer‑driven, community‑focused, and committed to helping our people grow. Whether you’re early in your journey or bringing years of experience, we’ll support you with the tools, flexibility, and opportunities to thrive.

Win as a Team

We are looking for a forward‑thinking and influential Middleware, Infrastructure Automation & Collaboration Product Owner to take responsibility of three critical technology domains within our Infrastructure Operations & Strategy team.

You’ll Make An Impact By

  • Responsibility for the strategy, roadmap and lifecycle for Middleware, Infrastructure, Automation and Collaboration products.
  • Drive modernisation, decommissioning of legacy platforms and adoption of emerging technologies.
  • Manage product performance, security, upgrades, patching and continuous improvement.
  • Lead prioritisation and backlog management with vendor delivery teams.
  • Support major programmes requiring Middleware, Automation or Collaboration capabilities.
  • Partner with stakeholders across CIO and the business to translate needs into product requirements.
  • Take responsibility for vendor relationships, contracts and capability evaluations.
  • Oversee product budgets, cost optimisation and resource allocation.
  • Ensure compliance with governance, security and regulatory requirements.
  • Identify and mitigate operational, security and resilience risks.

Your Skills and Experience

  • Deep knowledge of Middleware platforms (WebSphere, IIS, BizTalk) and SFTP (e.g., Globalscape).
  • Experience with infrastructure automation (event correlation, AI‑driven automation, scripting).
  • Significant experience with Atlassian tools (Jira, Confluence) and integrations with service platforms.
  • Ability to design, configure, tune and troubleshoot middleware and related services.
  • Understanding of authentication, encryption and secure data flow.
  • Experience working in large matrixed environments.
  • Excellent communication, stakeholder management and relationship‑building skills.
  • An innovative mindset — comfortable questioning the status quo.
  • Experience of delivering results in fast‑moving, evolving environments.

Why You’ll Love It Here

  • Annual discretionary bonus
  • Up to 11% pension contributions
  • Hybrid working + flexible hours
  • 25 days annual leave + bank holidays + buy/sell options
  • Health & wellbeing + virtual GP
  • Career development and mentoring
  • Inclusive culture + employee networks
  • Share investment options

Our DEI Commitment

We celebrate individuality and believe our differences make us stronger. We’re proud to foster a culture where everyone feels respected, valued, and empowered to thrive.

As an Equal Opportunity and Disability Confident Employer, we ensure fair consideration for all applicants and offer interviews to all disabled candidates who meet the essential criteria.

We understand that everyone’s circumstances are different and are happy to explore flexible working options such as reduced hours or job shares to support work–life balance.

If you meet the core criteria but not every requirement, we’d still love to hear from you. Let’s explore how this role could support your next career step. If you need adjustments during the recruitment process, just let us know we’re here to support you.

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Posted: March 25th, 2026