Overview
COINS Systems Manager (FTC)
Salary: Extremely competitive + car allowance + Benefits
Fully Remote / 12 month Fixed Term contract
We are seeking a highly skilled COINS Systems Manager to be the in‑house subject matter expert, owning the COINS platform, leading system enhancements, and playing a central role in major business transformation programmes for a successful UK housebuilder. This is an opportunity to take on a visible, business‑critical, senior role where you will shape how COINS is used across the entire organisation.
About the Role
As the COINS Systems Manager, you will act as the primary source of COINS expertise. You\'ll work across IT, Finance, Commercial, Construction and wider operational teams to develop, optimise and continuously improve COINS system and related processes. You will lead end‑to‑end solution design, configuration, testing and deployment, while ensuring that all system changes align to business needs and Group IT strategy. You\'ll also run daily BAU oversight, manage escalations (Tier 3), mentor junior team members, and be central to several high‑profile transformation initiatives. This fixed term contract is perfect for someone who thrives in a hands‑on, consultative, high‑responsibility role as part of a supportive, forward‑thinking IT function.
Key Responsibilities
- BAU Ownership & Escalation
- Own and manage all Tier 3 COINS incidents and escalations.
- Monitor the COINS dashboard, prioritise workloads and ensure SLA adherence.
- Conduct daily platform checks to ensure system stability.
- Lead weekly stand‑ups with 1st/2nd line support to provide coaching, training and structured development.
- COINS Leadership & Continuous Improvement
- Serve as primary COINS SME, ensuring all processes and system changes are standardised, secure and aligned to best practice.
- Proactively identify improvement opportunities and deliver system enhancements that add real business value.
- Lead major COINS upgrades, updates and re‑implementation activity.
- Champion good data quality, structured process design and best‑practice system usage.
- Business Partnering & Stakeholder Engagement
- Build strong, trusted relationships across Finance, Commercial, Construction and Operations.
- Run workshops, gather requirements and translate business needs into structured technical solutions.
- Communicate complex issues in simple, business‑friendly language.
- Act as coach and mentor to develop capability within the wider Business Applications Team.
- Project Delivery & Transformation
- You will be a key contributor to several major strategic programmes, including integrating COINS with Microsoft Dynamics—requiring strong cross‑platform understanding, data flow knowledge and integration governance.
- Regional Restructure & Contract Moves
- Delivering system changes, data alignment and process adjustments to support organisational change.
- COINS Re‑Implementation
- A full re‑implementation aimed at:
- Simplifying and improving processes
- Increasing adoption of standard functionality
- Removing legacy customisation
- Enhancing data quality and reporting
- You will play a leading role in the design, governance and delivery of this programme.
Skills & Experience Required
Essential
- Expert end‑to‑end knowledge of COINS across Finance, Commercial, Procurement, Construction and Reporting.
- Strong understanding of Finance processes and financial controls.
- Experience delivering requirements gathering, analysis, solution design, configuration and testing.
- Hands‑on experience delivering large‑scale COINS transformation initiatives.
- Excellent stakeholder management with the ability to influence, educate and build strong working relationships.
- High proficiency in data analysis, problem‑solving and investigation.
- Methodical, structured and disciplined approach to system design and issue resolution.
- Exceptional verbal and written communication skills.
Highly Desirable
- Experience with COINS integrations, particularly:
- COINS Analytics
- Anaplan
- Microsoft Dynamics
- Skills with SQL, Power BI or COINS reporting tools.
- Broad understanding of housebuilding and related business functions.
- Studying towards, or achieved, ACCA or equivalent finance qualification.
Education
Degree qualified or equivalent industry experience.
What We\'re Looking For
The ideal candidate will be:
- Confident and consultative—comfortable engaging with senior leaders and challenging constructively.
- Highly autonomous—thrives as the primary SME with minimal oversight.
- Calm under pressure—a solutions‑focused mindset.
- A natural coach—able to mentor junior analysts and embed best practice.
Apply Now!
If you\'re a COINS specialist looking for a senior role where you can truly make your mark, we\'d love to hear from you
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