A role with real ownership, real impact, and a genuinely supportive culture.
We’re looking for a confident, proactive Credit Controller who enjoys both billing and collections, thrives in a fast‑moving environment, and brings a warm, human approach to customer relationships. This is a true 50/50 role across billing and credit control – erfect for someone who loves variety, ownership and improving processes as a business grows.
About the Role
You’ll manage the full billing cycle, keep accounts clean and accurate, and build strong relationships with customers to support healthy cashflow. You’ll be the person who spots issues early, fixes them quickly, and communicates with clarity and empathy.
What You’ll Be Doing
- Run and manage the full billing cycle accurately and on time
- Produce clean, contract‑aligned invoices
- Resolve billing discrepancies quickly and fairly
- Submit invoices via portals and email
- Prepare and submit monthly Direct Debit collections
- Monitor unbilled revenue and convert promptly
- Support month‑end with reconciliations and reporting
Credit Control – 50%
- Proactively manage the aged debt ledger
- Chase overdue accounts with confidence, warmth and professionalism
- Build positive customer relationships to encourage timely payment
- Resolve queries by working cross‑functionally
- Flag high‑risk accounts early
- Allocate payments accurately
- Produce weekly debt and cashflow updates and forecasts
Skills & Experience
- 2+ years’ experience in billing, credit control or AR
- Strong understanding of billing cycles and debt recovery
- High accuracy and attention to detail
- SME experience
- Experience improving or simplifying processes
- Comfortable managing both billing and collections
- Confident in credit control conversations
- Fast, accurate and organised
- Experience with cloud‑based finance systems
Interested to find out more? Please reach out:
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we’re happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.
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