Games Operations Manager

Job Summary

We are looking for a Games Operations Manager (IC) to drive the performance and success of our live games. This role is focused on hands‑on execution and ownership of game operations, including live events, monetization strategies, and player engagement initiatives.

As an individual contributor, you will work cross‑functionally with Product, Marketing, Data, and Customer Support teams to optimize game performance, improve player experience, and achieve business targets.

Key Responsibilities

• Own and execute end‑to‑end live operations for assigned games, including event planning, scheduling, and in‑game content updates.
• Monitor and analyze game performance metrics (DAU, retention, ARPU, conversion, etc.) to identify opportunities for growth.
• Design and optimize live events, promotions, and monetization strategies to drive engagement and revenue.
• Collaborate with Product and Development teams to ensure smooth content releases and feature rollouts.
• Work closely with data teams to derive actionable insights and implement data‑driven improvements.
• Partner with Marketing/UA teams to align in‑game activities with campaign strategies.
• Identify and troubleshoot operational issues, ensuring high‑quality player experience.
• Conduct competitive benchmarking and stay updated on industry trends to inform strategy.
• Manage and optimize in‑game economies and reward systems.

Requirements

• Relevant experience in game operations, live ops, or product operations (mobile/free‑to‑play preferred)
• Strong understanding of game KPIs and player lifecycle management
• Proven experience in designing and executing live events and monetization features
• Highly data‑driven with strong analytical and problem‑solving skills
• Hands‑on, detail‑oriented, and able to manage multiple priorities independently
• Strong cross‑functional collaboration and communication skills
• Familiarity with live ops tools, analytics platforms, and A/B testing is a plus

#J-18808-Ljbffr…