We have operated a popular Italian restaurant in South London for over 30 years and have built a strong reputation with the community we serve. We are seeking a dedicated and experienced Restaurant General Manager to oversee the daily operations of our establishment. The ideal candidate must possess a strong background in the hospitality industry, demonstrating exceptional leadership skills and a passion for delivering outstanding customer service. This role requires a hands‑on approach to managing staff, ensuring food safety and quality, and maintaining an inviting atmosphere for our guests.
Duties
- Lead and manage all aspects of restaurant operations, including front-of-house and back-of-house activities.
- Ensure compliance with food safety regulations and health standards to maintain a safe dining environment.
- Oversee food production processes, ensuring high‑quality culinary standards are met consistently.
- Develop and implement training programs for staff to enhance their skills in hospitality and customer service.
- Manage inventory, ordering supplies as necessary to ensure smooth operations without wastage.
- Foster a positive work environment that encourages teamwork and motivates employees to excel in their roles.
- Handle customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
Skills
- Proven leadership abilities with experience in managing restaurant teams effectively.
- Excellent communication skills, both verbal and written, with the ability to engage with guests and staff alike.
- A solid understanding of hospitality principles and customer service excellence.
- Ability to multitask in a fast‑paced environment while maintaining attention to detail.
Experience: RequiredLanguages: English – AdvancedEmployment: Full-timeSalary: £50,000 – £55,000 yearly
About eco:Eco is a well established restaurant in the middle of Clapham. The restaurant has been operating for nearly 30 years. It has great vibe and a friendly team.
#J-18808-Ljbffr…