Head of Supply Chain Excellence

At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.

Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.

What you will be doing:

• Strategy & Transformation:
• Develop and implement a supply chain excellence strategy aligned with business goals
• Lead transformation initiatives to optimise processes, systems, and performance
• Champion digitalisation, automation, and data-driven decision-making
• Performance & Continuous Improvement:
• Establish KPIs and performance frameworks to monitor supply chain effectiveness
• Drive Lean, Six Sigma, and other continuous improvement methodologies
• Identify and eliminate inefficiencies across procurement, logistics, planning, and fulfilment
• Stakeholder Engagement:
• Collaborate cross-functionally with Procurement, Operations, Finance, and Commercial teams
• Influence senior leadership and key stakeholders to embed supply chain excellence principles
• Build strong relationships with suppliers and partners to enhance collaboration and innovation
• Leadership & Capability Building:
• Indirect Leadership: Influence and develop a high-performing team of supply chain professionals
• Programme management of all supply chain initiatives
• Foster a culture of excellence, accountability, and innovation
• Design and deliver training programmes to upskill teams and embed best practices
• Proactively manage supply chain risks and develop mitigation strategies

What we need from you

• Proven track record in leading supply chain transformation and excellence programmes
• Extensive experience of using SAP in a supply chain context
• Deep understanding of end-to-end supply chain operations and technologies
• Strong analytical, strategic, and problem-solving capabilities
• Exceptional communication and stakeholder management skills
• Experience with Lean, Six Sigma, or similar methodologies
• Experience of successful supply chain system implementations
• Qualifications:
• Degree in Supply Chain Management, Engineering, Business, or related field
• Advanced certifications (e.g., APICS, CSCP, Six Sigma Black Belt) are highly desirable

What you will get from us:

• Competitive salary and holiday allowance
• Company performance related bonus
• A pension contribution
• An exclusive staff discount
• 24/7 healthcare appointment support
• Hybrid working – 3 days in office & 2 days from home and flex start/finish times
• External private employee wellbeing supportAccess to Perkbox
• Volunteer days
• Team Recognition scheme
• Training and Development
• Holiday carry-over scheme
• Season-ticket travel loan
• Cycle to work scheme
• Parental Leave support
• Holiday trading (buy/sell) and extra holiday days for long service

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