EMEA Customer Support Manager — Lead & Elevate Tech Support

Company: Darktrace
Apply for the EMEA Customer Support Manager — Lead & Elevate Tech Support
Location: Cambridge
Job Description:

A global cybersecurity firm in Cambridge seeks a dynamic Customer Support Manager to lead their EMEA team. The role involves mentoring a team of 20 technical support professionals, managing daily operations, and ensuring performance targets are met. Candidates should have experience in a high-tech or SaaS environment, strong technical knowledge, and a proven track record in team development. This hybrid position allows for 2/3 days a week in the office, offering substantial benefits, including private medical insurance and a pension scheme.#J-18808-Ljbffr…

Posted: March 27th, 2026