Multimodal Freight Forwarding Coordinator | Team Lead

Company: New Appointments Group
Apply for the Multimodal Freight Forwarding Coordinator | Team Lead
Location: Dover
Job Description:

Job title: Freight Forwarding Coordinator

Location: Dover

Salary: Competitive

Hours: Monday to Friday 8.00am – 5.30pm

The role:

Our client is looking for an experienced Freight Forwarding Coordinator to manage their freight operations from start to finish. This role is ideal for someone with strong multi-modal freight forwarding experience, excellent customer relationship skills and the ability to manage multiple shipments while maintaining high levels of accuracy.

Benefits:

* 22 days annual leave + bank holidays

* Company pension

Key responsibilities would be:

* Manage air, sea and road freight shipments.

* Obtain and negotiate transport pricing with carriers and suppliers.

* Lead and mentor a team of 2.

* Produce shipping documentation including AWBs, Bills of Landing, Certificates of Origin and EUR1s.

* Operate internal freight and booking systems.

* Manage shipment costings and reconciliation.

* Resolve any operational or customer queries.

* Produce weekly and monthly operational reports.

* Identify new business opportunities.

* Upsell services to customers.

* Attend senior meetings where required.

Experience and skills required:

* Experience in road freight forwarding is essential, sea and air experience would be advantageous

* Strong knowledge of shipping documentation and customs processes

* Excellent communication and relationship management skills

* Strong numerical ability and attention to detail

* Ability to prioritise workload in a fast-paced logistics environment

Next steps:

If this sounds like the ideal position for you and you have the experience outlined above, then please apply and you will be contacted by a member of our team if your CV matches our requirements.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

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Posted: March 27th, 2026