Multi-Site Operations Manager – London

Job Title

Multi‑Site Operations Manager – London

Job Summary

Peartree Cleaning Services is a market leader in corporate cleaning services, supporting over 200 clients across the UK. Our portfolio includes iconic buildings, corporate office environments, and high‑end commercial spaces.

Contact Information

Employer: Peartree Cleaning ServicesContact name: Miguel SilvaPhone: 07903 839 392Email: msilva@peartreecleaning.co.uk

Job Location

London – various sites. Public transport available.

Responsibilities

• Lead Service Delivery
• Take full ownership of performance across all assigned sites
• Deliver KPIs in line with agreed SLAs
• Conduct Quality Audits, Health & Safety Audits, and produce clear management reports
• Lead and attend regular client review meetings
• Identify service improvements and innovation opportunities
• Drive Client Retention & Growth
• Build strong, lasting client relationships
• Ensure consistent high standards across the portfolio
• Identify opportunities for additional services and contract growth
• Manage Budgets & Profitability
• Control site budgets including payroll, cover, sick pay, NI contributions
• Manage consumables, equipment, PPE, uniform and supplier costs
• Ensure additional works are properly scoped, costed, and invoiced
• Maintain strong commercial oversight to protect profitability
• Lead & Develop Teams
• Recruit and onboard new employees (including Right to Work checks via TRUST ID)
• Ensure completion of mandatory induction and annual training modules
• Monitor attendance via Time & Attendance systems / Peartree 360
• Promote a positive, inclusive, and respectful working culture
• Manage HR processes efficiently and proactively
• Champion sustainability and environmental initiatives

Qualifications

• Experience within the service sector
• Ideally 2+ years’ cleaning management experience
• Proven experience managing multiple sites or contracts
• Strong operational leadership and people management skills
• Confident client-facing communicator
• Highly organised with the ability to manage competing priorities

Role Details

• Location: Based in London
• Hours: 40 hours per week (flexible approach essential)
• Salary: £35‑38k depending on experience
• Pension: NEST pension scheme
• Checks: Enhanced DBS required
• Perm/Temp: Permanent
• No. of Jobs: 1
• Closing Date: N/A
• Job Start Date: ASAP
• Total Hours per week: 40
• Working Pattern and Days: Monday to Friday
• Rate of Pay: £35,000.00‑£38,000.00 per year

How to Apply

Via email

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