At Ambitious about Autism, we’re currently looking for an IT Support Engineer to join our team. The role will be based at St John’s College in Brighton.
You’ll provide timely and comprehensive analysis and resolution of desktop, hardware, and software issues—including presentation equipment and mobile devices—for charity staff, college staff, and pupils and young adults with autism across all Ambitious About Autism sites.
You’ll provide dedicated first line IT support to users across the organisation both in person, online, or via telephone as required. You’ll respond to staff enquiries regarding Microsoft Office 365, Microsoft Office applications, internet access, and integration with other Ambitious About Autism software systems.
We are looking for someone who has:
- Previous experience of running a helpdesk across multi sites providing a quality IT Support service to multiple stakeholders.
- Experience of analysing complex problems and finding solutions to technical issues with both hardware and software.
- Strong, hands‑on technical knowledge and experience with:
- Operating systems and applications, including Microsoft Windows, Microsoft Office and Microsoft 365 SharePoint and OneNote
- Windows networking and Windows server administration
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer – 020 8815 5149, jaxford@ambitiousaboutautism.org.uk.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person’s ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
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