Senior Infrastructure Engineer (Network)
Band 7, Full Time, Permanent
The Senior Infrastructure Engineer (Network) at Croydon Health Services NHS Trust is responsible for:
- Delivering and maintaining secure, high‑performing digital infrastructure across acute and community sites for Croydon Health Services NHS Trust.
- Managing servers and storage, ensuring compliance with NHS security standards and DSPT Toolkit requirements.
- Resolving complex technical issues within agreed SLAs, minimizing downtime through proactive monitoring and alerting systems.
- Leading and supporting technical projects, contributing specialist expertise in server, networking, telecoms, or architecture domains.
- Supervising and developing infrastructure engineers, ensuring effective team coverage and operational continuity.
- Collaborating with internal and external stakeholders, including Croydon Council, NHS Trusts, and Clinical Commissioning Groups.
- Participating in on‑call rota to provide critical out‑of‑hours support for infrastructure incidents and service continuity.
Management Responsibilities
- Lead delivery of infrastructure objectives and act as lead specialist for servers and storage.
- Support development and implementation of BCP and Digital Infrastructure strategies.
- Manage day‑to‑day infrastructure tools and systems.
- Liaise with internal/external stakeholders.
- Oversee risk identification and mitigation, and alert senior management.
- Direct recovery efforts during major infrastructure incidents and lead service improvement programmes.
- Train technical staff, conduct performance reviews, and develop training programmes.
- Contribute to strategic planning for servers and storage within the infrastructure team.
Operational Responsibilities
- Deliver infrastructure services in line with SLAs, ensuring maximum system availability and resilience.
- Manage configuration, patching, upgrades, and troubleshooting of server hardware/software.
- Implement data backup strategies and ensure recovery of systems and data.
- Monitor system performance and capacity, reporting findings and lead proactive improvements.
- Ensure compliance with security standards and respond to NHS CareCERT.
- Oversee change management process.
Additional Responsibilities
- Manage financial and physical resources of infrastructure assets.
- Conduct Root Cause Analysis (RCA) and develop solutions for complex technical issues.
- Lead infrastructure‑related projects.
- Communicate complex technical information to non‑technical stakeholders.
- Research emerging technologies to enhance operational efficiency.
About Croydon Health Services NHS Trust
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people. Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.
Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Please see the attached supporting document which contains more information about the role in job description and person specification.
Advert closes on Monday 30 Mar 2026.
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