Portfolio Manager - Workforce

Portfolio Manager - Workforce | Professional Services | UK | Remote

RLDatix (RLD) is on a mission to help raise the standard of care everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.

Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare every day.

We’re searching for a Portfolio Manager to join our Workforce Professional Services team, so that we can deliver seamless implementations, drive client success, and build a high‑performing consulting team. This role will focus on workforce transformation, helping healthcare organisations optimise rostering, scheduling and workforce management processes. The Portfolio Manager will own client relationships during services engagements, ensure successful project delivery, and lead a team of consultants to achieve quality outcomes and benefit realisation for clients while maintaining internal financial performance.

What You’ll Do

• Deliver end‑to‑end solutions with continuous client engagement to ensure seamless implementation.
• Own the implementation process from point of sale through to final handover.
• Collaborate with Customer Success to align on client objectives and solution builds.
• Drive adoption and value realisation post‑implementation to embed solutions and deliver outcomes.
• Create and maintain project documentation to UK Services standards.
• Manage risks and issues, escalating as necessary to ensure timely resolution.
• Ensure all engagements are delivered on time and within budget.
• Partner with Sales to set accurate implementation expectations during pre‑sales.
• Assign qualified resources to projects and monitor availability.
• Track pipeline projects and flag resourcing challenges proactively.
• Set clear, measurable goals for direct reports and mentor team members.
• Review weekly utilisation reports and take corrective action when needed.
• Maintain project governance and act as project code owner.

What Kind of Things We’re Most Interested in You Having

• Familiarity with RLDatix Workforce solutions or similar healthcare technology.
• Proven success in building strong customer relationships and delivering exceptional experiences.
• Demonstrated ability to manage multiple concurrent projects to a high standard.
• Experience in team leadership, mentoring, and talent development.
• Strong commercial awareness with understanding of budgeting and cost control.

By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long‑service employees.

RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law. As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.

Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organisational factors are also taken into consideration.

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