Study Support Service Officer | University Hospitals Bristol and Weston NHS Foundation Trust
Employer:
University Hospitals Bristol and Weston NHS Foundation Trust
Location:
Bristol, BS1 2NT
Pay:
Contract Type:
Contract
Hours:
Full time
Disability Confident:
Yes
Closing Date:
23/04/2026
About this job
As a Study Support Service Officer for the NIHR South West Central Regional Research Delivery Network (SWC RRDN), you will provide essential support and enable the delivery of services.
The Study Support Service serves as the cornerstone of the Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability.
As a Study Support Service Officer you will maintain systems for costing and attribution of studies ensuring adept support for regional organisations with their data requirements.
As an organisation we recognise the value of work-life balance.
Our team currently works in a hybrid way, with at least 40% of time face-to-face, this may vary depending on team and organisational need.
This role will involve engaging with multiple partners across the region by supporting the coordination of communities and events, there will be a requirement to be on site at a variety of locations across our regional geography.
Please note that if you apply for a position with UHBW, you may be contacted via TRAC or via email to ensure you check your TRAC Account and email accounts including junk and spam folders.
Please also note the use of AI is monitored and if applicants have used it then they are required to declare this.
Our job adverts may close as soon as sufficient applications have been received.
Facilitate efficient study set-up, act as ‘Main NIHR Network Contact’ for the purpose of performance monitoring, tracking and assisting activities.
Manage data and information systems central to operation of the Study Support Service.
Manage, understand and interpret complex information and data to make recommendations on decisions and plans relating to the Study Support Service.
This may include communicating and presenting to a variety of audiences.
Undertake the processes required to continually ensure high quality and integrity of data within the portfolio management systems.
Actively contribute to activities and service processes that support study sponsors, funders and investigators to access data to enable them to effectively manage the delivery of their studies (and enable them to request support from the RDN as required).
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.
UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.
As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.
Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer.
UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them.
Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification Knowledge and Experience Essential
- Awareness of research, the NHS and the wider health and care system including associated responsibilities to the public and patients
- Knowledge of the research study lifecycle
- Experience of using data systems, including accurate data entry and interpretation of data
- Experience of working in a customer-focused role Desirable
- Awareness of key RDN customers and their needs
- Awareness of governance and legislative framework for clinical research in the NHS
Qualifications and Education Essential
- Degree level qualification or equivalent experience Desirable
- Degree in health or science discipline
Skills and Abilities Essential
- Ability to communicate clearly with colleagues at all levels and across organisations
- Ability to work independently in accordance with SOPs, while supporting the broader activities of a team
- Logical approach to problem solving and ability to be objective
- Excellent oral, written and presentation skills
- Ability to interpret and present complex information
- Ability to coordinate and meet targets for project managementExcellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office
Aptitudes Essential
- Meticulous attention to detail, exhibiting thoroughness and efficiency
- Committed to ongoing learning and development
- Professional and friendly approach to interpersonal interactions
- Prepared and able to travel to different locations across the region to attend meetings
- Enthusiastic and proactive approach to work, bringing a ‘can do’ attitude
- Listens to, involves, respects and learns from the contribution of others
- Works in accordance with the values of the RDN and the employing NHS Trust This advert closes on Monday 6 Apr 2026
Proud member of the Disability Confident employer scheme
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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