Pathology Support Unit Manager
Department: Blood Sciences and Microbiology
Band 7 £47,810 – £54,710 per annum
Hours: 37.5 per week, all MKUH roles will be considered for flexible working.
We are seeking an experienced and motivated individual to lead our Pathology Support Unit (PSU) and support the delivery of high-quality diagnostic services across the Trust. This is an excellent opportunity for someone who enjoys leading teams, improving services, and ensuring operational excellence in a busy healthcare environment.
The post holder will manage pathology reception, phlebotomy services, and referral testing processes, ensuring these services operate efficiently and provide a responsive interface between clinical users and the laboratory. You will lead a team of Healthcare Science Assistants and Phlebotomy staff and contribute to the continued development of an integrated and effective pathology support service.
The successful candidate will play a key role in strengthening the Pathology Support Unit, ensuring specimen reception, referral testing and phlebotomy services operate as a coordinated, efficient and patient-focused service that supports the wider laboratory and clinical teams.
Key responsibilities:
- Manage and develop the pathology reception area as a functional interface between users and laboratory.
- Lead and support the staff of the Pathology Support Unit and Phlebotomy teams, including training, supervision and rota management.
- Manage change in the ways the sample reception service is provided, creating a single cohesive unit.
- Manage the referral process of all Blood Science specimens requiring specialised analysis, assisting in monitoring reference supplier performance and receipt of results to facilitate post‑analytical activity.
- Monitor phlebotomy activity and staff performance; produce reports providing assurance of service delivery and leading to service improvement.
- Ensure the unit operates within budgetary constraints and meets clinical requirements for responsiveness.
- Communicate and educate staff and users on laboratory policies, safety guidance, specimen integrity and transport.
- Provide professional advice and expertise within the scope of the Pathology Support Unit and liaise with referral laboratories and suppliers.
Key working relationships:
- Internally: Perform role under direction of Blood Science Manager and work independently in their absence; provide leadership to all staff teams within PSU/Phlebotomy.
- Externally: Communicate with GP Practice Managers and CCG personnel to provide a responsive service; deliver presentations if required; liaise with referral laboratory suppliers to ensure an appropriate service is received.
Milton Keynes University Hospital is a University Teaching Hospital committed to advancing patient care, research and education, with a Good rating from the CQC.
Please note that we are not able to offer sponsorship for this role.
Interview date: w/c 13 April 2026.
Please refer to the Job Description for further details.
This advert closes on Tuesday 31 Mar 2026.
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