Location:London (Hybrid – 3 days in office)
Type:Full-time
Are you ready to step into a high-performance environment at the heart of global markets? We're looking for a motivated and technically skilled eTrading Production Support Engineer to join our fast-paced Application Support team based in London. You'll be part of a global organisation, supporting cutting-edge eTrading platforms used across key financial hubs including New York, Tokyo, and Singapore.
What You'll Do:
- Oversee the day-to-day production support for critical FX applications
- Monitor system health, perform capacity and performance management, and resolve incidents efficiently
- Lead change management activities, including planning, scheduling, and implementing upgrades
- Collaborate with developers, business analysts, and infrastructure teams to enhance platform performance, stability, and low-latency capabilities
- Develop automation tools and scripts to support operational efficiency
- Take ownership of specific applications and tools, becoming the subject matter expert in those areas
- Participate in an on-call rota and occasional weekend work to support production deployments
What We're Looking For:
- Strong Python scripting skills for building tools and automation
- Solid understanding of Linux (Red Hat), with a focus on performance tuning
- Broad IT knowledge, preferably within a trading or financial services environment
- Hands-on experience with:
- Scripting: Python, Shell, SQL
- DevOps tools: Jenkins, Ansible, Artifactory
- Monitoring: ITRS Geneos, Zabbix, or similar
- Networking: solid understanding of firewall infrastructure and multicast messaging
- Very keen to understand your:
- Familiarity with electronic trading systems (FX or other asset classes)
- Exposure to low-latency, high-availability trading environments
- Project delivery experience in a production or infrastructure setting
- We need someone who is:
- Strong communicator and natural collaborator
- Analytical thinker with a hands‑on approach to problem solving
- Organised, detail-oriented, and comfortable handling multiple priorities
- Self-starter with the drive to learn new technologies and systems quickly
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