Construction Service Manager

Service Manager

Looking for an experienced Service Manager to lead my client’s busy Construction service department.

Key Responsibilities

• Oversee day-to-day operations of the service department.
• Manage, mentor, and support service staff.
• Ensure high levels of customer service and effective communication with customers and management.
• Maintain departmental profitability and achieve KPI targets.
• Handle staff matters confidently and professionally.

Skills & Experience

• Strong knowledge of the construction engineering sector.
• Previous management or supervisory experience in a busy service environment.
• Excellent communication, organisation, and multitasking skills.
• Familiarity with profit/loss management, KPIs, and manufacturer warranty systems.
• Proactive, methodical, and able to work independently.

Role Details

Hours: Monday – Friday, 8:00 – 17:30 (42 hrs/week, 1-hour unpaid lunch), with occasional extra hours during peak periods.

Contract: Full-time, permanent

Salary: Competitive, depending on experience, plus company vehicle and profit-related bonus

Benefits

• 32 days holiday (including bank holidays)
• Company vehicle
• Pension and life assurance
• Staff discounts, sick pay, flu jabs, and employee referral scheme

Take the next step in your career and lead a motivated team in a thriving service department.

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