Service Manager
Looking for an experienced Service Manager to lead my client's busy Construction service department.
Key Responsibilities
- Oversee day-to-day operations of the service department.
- Manage, mentor, and support service staff.
- Ensure high levels of customer service and effective communication with customers and management.
- Maintain departmental profitability and achieve KPI targets.
- Handle staff matters confidently and professionally.
Skills & Experience
- Strong knowledge of the construction engineering sector.
- Previous management or supervisory experience in a busy service environment.
- Excellent communication, organisation, and multitasking skills.
- Familiarity with profit/loss management, KPIs, and manufacturer warranty systems.
- Proactive, methodical, and able to work independently.
Role Details
Hours: Monday - Friday, 8:00 - 17:30 (42 hrs/week, 1-hour unpaid lunch), with occasional extra hours during peak periods.
Contract: Full-time, permanent
Salary: Competitive, depending on experience, plus company vehicle and profit-related bonus
Benefits
- 32 days holiday (including bank holidays)
- Company vehicle
- Pension and life assurance
- Staff discounts, sick pay, flu jabs, and employee referral scheme
Take the next step in your career and lead a motivated team in a thriving service department.
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