Company: Capita
Location: Dartford
Job Description:
A leading outsourcing firm in Dartford is seeking a Knowledge Analyst to enhance AI-ready operational knowledge for its contact centre. You’ll be responsible for creating and maintaining task-based knowledge to improve accuracy and customer experience. Essential qualifications include experience in knowledge management and strong writing skills. Join this exciting transformation program aimed at evolving operations into fully AI-enabled services, with benefits like 23 days’ holiday and a comprehensive pension plan.#J-18808-Ljbffr…
Posted: March 27th, 2026