Service Reception Team Leader

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Service Reception Team LeaderCompetitive on experienceMaidstonePermanent, Full TimeMonday to Friday (08:00 – 18:00) 1 in 2 Saturdays (1 in 3 negotiable) 08:00 – 13:00 - Saturdays paid as O/TOur client, based in the Maidstone area has a new opportunity for an experienced Supervisor/Reception Team Leader.

Duties and Responsibilities include:

• Leading front of house reception team of 4 to achieve manufacturing & company KPI including customer service objectives.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking in vehicles for work to be carried out.
• Informing customers of the progress of their vehicle.
• Finalising the invoice on completion of required work.
• Cross selling customer repairs and parts.

Your background & skill:

• Keyloop/Drive experience an advantage.
• Ability to work independently in a busy, pressured environment is essential.
• Technical skills and experience are essential.
• Well-presented and hold excellent interpersonal organisational skills.

For further details on this Supervisor/Reception Team Leader role and other jobs in the motor trade please contact Stacey Hunt at ACS Automotive Recruitment Consultancy

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