Luxury Sales Consultant

ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognized throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style.

Job Description: Luxury Sales Consultant – Selfridges, Oxford Street – Immediate Start

We are currently seeking Full-Time Sales Consultants for MaxMara in Selfridges.

> Contract type: Permanent

> Availability: Full Time – 40 hours per week.

Main Responsibilities:

• Assists the customers in accordance with the Brand philosophy, service and quality standards
• Pursue the specific objectives assigned by the Store Manager in order to contribute in the achievement of the overall objectives of the store, both individually and in a team
• Clientele activities
• Ensure that all merchandise is properly displayed and organized;
• Maintain and update professional and technical knowledge;
• Delivers excellent service to ensure high levels of customer satisfaction;
• Deals with customer queries and complaints;
• Acts as ambassador of the customer-centric logic within the store;

Profile:

The ideal candidate will:

• Demonstrate good conversational English.
• Have relevant experience in luxury retail.
• Develop and maintain strong client relationships.
• Ensure each customer receives a consistent and professional service
• Be motivated to achieve personal and team goals and have worked to KPIs.
• Continuously maintain high standards.
• At least 1 year of relevant experience is a minimum

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