Relocation Client Account Manager

Relocation Client Account Manager – EMEA

We’re working with a global leader in the relocation and mobility industry, searching for a highly skilled Relocation Client Account Manager to join their established EMEA team. This is an exciting opportunity for a motivated individual who thrives on client interaction and solution-based delivery.

The successful candidate will work closely with both internal stakeholders and external clients to develop tailored mobility solutions.

Responsibilities

• Build and maintain trusted relationships with key clients across the EMEA region.
• Act as the main point of contact for client accounts, delivering customised global mobility solutions.
• Translate client mobility programme needs into effective service strategies.
• Collaborate with marketing teams to drive meaningful campaigns and outreach events.
• Host and facilitate client-focused events, roundtables, and industry networking sessions.
• Offer strategic advice and insights to enhance clients’ relocation programmes.
• Monitor account health and identify barriers to programme success.
• Stay updated on industry trends and share insights internally and externally.
• Liaise with internal subject matter experts to design client-specific service models.
• Advocate internally on behalf of clients to ensure continuous service evolution.

Requirements

• Strong background in relocation account management and client services.
• Proven experience in global mobility, preferably within the EMEA market.
• Prior experience working for a relocation or moving company is essential.
• Ability to build long-term strategic client partnerships.
• Excellent communication, negotiation, and influencing skills.
• Commercially astute with the ability to deliver tailored solutions to complex client needs.

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