Join a company whose product is the #1 developer tool in its category globally, trusted by 90% of the FTSE 500 and responsible for £35m+ revenue built almost entirely through inbound demand.
With a new product suite launching and major investment in customer growth, we’re expanding our Account Management function – and this is the perfect entry‑level role for someone who loves nurturing relationships and supporting customers.
If you want a people‑focused role in a fast‑scaling tech business (without the corporate vibe), keep reading.
What You’ll Do
- Manage and nurture a large portfolio of existing customer accounts
- Guide customers through renewals, expansions, and general support queries
- Build strong relationships via email and phone—warm conversations, not cold sales
- Identify genuine upsell and cross‑sell opportunities through natural relationship‑building
- Maintain a clean and accurate pipeline in Salesforce
- Gather customer feedback and collaborate with Product, Sales, and Ops
- Create simple territory plans and account maps for key clients
- Stay up to date with product knowledge and customer needs (full training included)
What You’ll Bring
A warm, empathetic communication style
- Excellent organisation and attention to detail
- Confidence speaking to customers and solving problems
- Ability to prioritise tasks in a busy environment
- A collaborative mindset and willingness to learn
- Interest in tech/software
What You’ll Get
- £32k base + £12k OTE (realistic, not inflated)
- Comprehensive onboarding + ongoing customer success and product training
- A supportive, non‑corporate team culture
- Career progression into senior CS, account management, renewals, or sales
- Experience working with global enterprise customers
- A role in a business with huge momentum and future growth
You’re not joining a chaotic start up or a slow corporate.
You’re joining a market leader with a decade of strong inbound demand –
and you’ll be part of the team that deepens those relationships as the company scales fast.
It’s a people‑centric role with big learning opportunities and genuine impact.
- If you’re ready to start a career in tech with a company on the rise – apply now.
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