Front Office Manager – Essex | £40,000 + global hotel perks & career progression
Looking to take the lead in a dynamic hotel environment with access to outstanding global benefits? This Front Office Manager role in Essex offers the perfect opportunity to step into a senior position where your leadership and guest service skills will truly shine.
Based in a busy, corporate-focused hotel, this is an exciting chance to drive standards, lead a passionate team, and develop your career within an internationally recognised brand.
Why apply for this Front Office Manager role?
Because you’ll be joining a business that invests in its people and rewards success:
- You’ll enjoy employee discounts on accommodation across the group
- You’ll have access to shopping discounts and a cycle to work scheme
- You’ll benefit from the global IHG employee room programme
- You’ll be recognised through team reward and recognition initiatives
- You’ll have access to a comprehensive health benefit plan
- You’ll gain valuable experience in a fast-paced Front Office environment
Key Responsibilities:
- Manage the day-to-day running of reception, ensuring exceptional service standards
- Train, coach and motivate the Receptionist team to deliver outstanding guest experiences
- Oversee bookings and ensure the reservations system is accurate and efficient
- Control departmental budgets, including labour and operational costs
- Handle guest queries, complaints, and VIP arrivals with professionalism
- Maintain health & safety compliance, including fire procedures and risk assessments
- Monitor room allocations, upgrades, and special requests
What we’re looking for:
- Previous experience as a senior Receptionist or within Front Office operations
- Strong leadership skills with the ability to inspire and develop a team
- Excellent communication skills and a guest-first mindset
- Ability to thrive in a fast-paced hotel environment
- Strong organisational and problem-solving skills
- Experience with Opera systems (essential)
- Previous IHG experience (advantageous)If you’re ready to step into a Front Office Manager position in Essex where you can lead a team, elevate guest experiences, and grow your career, we’d love to hear from you.
Apply now and take the next step in your hospitality journey.
Job Number │ (phone number removed) / INDFOH
Location │ Essex
Role │ Front Office Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy
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