Company Summary
Sorenson Communications and its subsidiaries, SignVideo and Sign Language Interactions, are committed to connecting people every day by providing communication access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
Role Summary
The Project Manager is part of our Product & PMO team. We have several important and exciting projects on the currently operating and developing which requires a highly competent project manager, with broad operations knowledge and skills and a proven track record to drive change in our organisation.
Job Title: Project Manager
Hours/Contract: 22.5 hours per week/Part-Time/ Permanent
Reports to: Head of Product
Job Start: ASAP
Location: Glasgow/Remote
Application Closing Date: 03/04/2026
Candidates must be eligible to work in the UK. We will not be able to provide visa sponsorship for this position. Due to the volume of applications expected, kindly note that only shortlisted candidates will be contacted.
Essential Duties and Responsibilities
- Lead medium-large scale system integration and/or system implementation projects.
- Leading regular project coordination meetings with stakeholders
- Project timeline mapping and maintenance
- Production of project artefacts
- Support the gathering of Business Requirements
- Direct and manage project development work
- Manage Risks, Assumptions, Issues, Dependencies (RAID)
- Coordinating with QA and supporting the execution of User Acceptance testing (UAT)
- Launch planning & execution
- Lead smaller scale operational and/or I.T. projects that improve our systems and/or processes.
Person Specification / Experience:
Required / Essential
- Minimum 3 years’ experience in an I.T or technology-based project management role
- Proven track record in successful project management and delivery
- ‘Hands on’ and proactive approach
- Strong ‘troubleshooting’ skills and the ability to creatively resolve issues by drilling down to the root cause
- A demonstrable ‘continual improvement mindset’ – a desire to continually improve systems & processes
- Exemplary prioritisation and escalation skills
- Strong attention to detail
- High level of competency in tracking of issues and risks
- High level of proficiency with Microsoft Excel
- Working knowledge of project management software tools (such as Jira)
Beneficial
- A recognised Project Management qualification (such as PRINCE2 or PMP)
- Ability to communicate in British Sign Language (BSL)
- Knowledge of Video Relay Services (VRS) and Video Remote Interpreting (VRI)
- Experience with the Microsoft Office suite of applications (Word, Excel, Teams, Outlook, OneDrive, Sharepoint)
We can offer you:
- Vitality Private Health Insurance
- 32 days A/L (Including Bank holiday), increasing to 33 days after 2 years
- Cycle Scheme
- British Sign Language Level 1, 2 & 3
- Personal VRS & VRI Package
- Life Relevancy Plan
- Company Sick Pay
- We Care Service (paid time to volunteer)
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