Charity Retail Shop Manager

We are looking for someone to join our team as Shop manager at our new charity shop in Yeovil.

• Ensure high standards of customer service, compliance and financial control
• Encourage customers to feel part of our world and welcome at all times
• Play a key role in supporting animal welfare through sustainable income generation

A fantastic opportunity to develop a new town centre site and where our inspectors who are part of HQ team to promote good animal welfare but have a heavy work load.

Hours: 30 hours per week but extra if needed to cover holiday and sickness (by agreement)Location: Yeovil Somerset

We’re looking for someone who:

• Has significant experience in retail management, ideally with Gift Aid
• Is a strong, inclusive leader with experience managing and developing staff and volunteers
• Has a proven track record of meeting financial and commercial targets
• Is organised, resilient and comfortable managing competing priorities
• Shares our commitment to animal welfare and our values
• Is confident working with data, budgets and performance reporting

Experience in charity retail is desirable but not essential — we welcome applicants with strong commercial retail experience who want to make a difference.

Why you should Join Us?

• Make a real impact supporting local animal welfare
• Be part of a respected local charity making a difference every day

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