Restaurant Operations Supervisor

Job Title:

Restaurant Operations Supervisor

Job Details

• Department/Team: Management
• Employment Type: Full-time, permanent
• Work Arrangement: In person
• Work Location: On-site
• Working hours: 40 hours per week
• Salary Range: £26000 to £28000 per annum (12.5 – 13.46)
• Number of vacant positions: 1

About the Post

This is an exciting opportunity for a motivated and experienced individual to join our management team as a Restaurant Operations Supervisor. The role is ideal for someone who thrives in a fast‑paced hospitality environment and enjoys leading people, improving processes, and ensuring exceptional customer service. You will play a key part in supporting the Restaurant Manager, overseeing daily operations, and maintaining high standards across all areas of the business.

Key Responsibilities and Duties

• Support the Restaurant Manager in the day‑to‑day running of the restaurant.
• Supervise front‑of‑house staff to ensure smooth and efficient service.
• Lead preshift briefings and communicate daily goals and expectations.
• Assist with staff training, development, and performance monitoring.
• Handle customer enquiries, feedback, and complaints in a professional manner.
• Monitor food quality, presentation, and hygiene standards.
• Oversee stock control, deliveries, and storage procedures.
• Ensure compliance with food safety, health and safety, and licensing regulations.
• Help manage rotas, shift planning, and labour costs.
• Support promotional activities, events, and business development initiatives.
• Step in to lead the team in the absence of the Restaurant Manager.

Qualifications and Requirements

• Relevant Experience: 2 years
• Language Requirements: Fluent in spoken English

Benefits & Perks

• Bonuses of incentive schemes: £1500 to £3000 per year
• Pension Scheme: Auto‑enrolment on meeting eligibility criteria
• Tip sharing
• Staff discount on food
• One free meal during each shift
• Complimentary standard dinner for you and your family each month
• Free onsite parking

#J-18808-Ljbffr…