If you’re ready to join forces with a team that’s as passionate about sustainability as it is about providing top-tier service, then read on.
Introduction
Evolve Energy is currently going through a period of expansion, which has resulted in us having several new requirements within the business. We are looking for a Business Administrator to join the Credit Control team.
Role Purpose
The business administrator will be responsible for supporting daily operations to ensure the efficient running of the team. The post holder will work closely with operational departments to provide customers with timely responses to queries.
Duties and Responsibilities
- Provide administrative support to the Credit Control and Debt Resolution functions
- Develop and implement new, efficient administrative procedures
- Ensure in-house systems are updated with all relevant information
- Keep all information help on 3rd party portals up to date and accurate
- Produce mailshots by email and by post
- Handle incoming post and email correspondence
- Electronically file all documentation accurately and efficiently
- Gathering all relevant information for Debt Resolution case files
Personal skills and experience
- Proven experience working in an administrative or cash collection role
- Excellent communication skills; both written and verbal
- Ability to communicate well with stakeholders both externally and across the wider business
- Excellent organisational skills
- Competent with Microsoft Office and email
- Ability to prioritise own workload and managing own time effectively
- Financially literate
- The ability to work well within a team environment
The ideal candidate
The ideal candidate will have previous administrative or cash collection experience within an office environment. A strong communicator is essential for this position and attention to detail is key due to the supportive nature of the role. The ability to work collaboratively across all Evolve departments is a pre-requisite for this position.
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