Job Title: Administrator
Our Client: A leading provider of white goods repairs and maintenance services.
Contract Details: Full time, permanent position.
Location: Brighton
Overview
We are seeking a highly organized and efficient Administrator to join our client's team. The successful candidate will be responsible for booking in white goods repairs, generating invoices, quoting repairs, routing engineers, and updating customers and clients on the status of their repairs. This is a fast-paced role that requires excellent communication skills, attention to detail, and the ability to multitask.
Key Responsibilities
- Book in white goods repairs and schedule appointments for engineers.
- Generate accurate and timely invoices for completed repairs.
- Provide quotes for repairs to customers and clients.
- Coordinate and route engineers to ensure efficient use of time and resources.
- Communicate with customers and clients to provide updates on the status of their repairs.
- Maintain accurate records of all repairs, invoices, and customer interactions.
- Process payments and handle any billing inquiries.
- Monitor inventory levels and order supplies as needed.
- Assist with other administrative tasks as assigned.
Qualifications and Skills
- Previous experience in a similar administrative role.
- Proficient in Microsoft Office including Excel and other relevant software.
- Excellent communication and customer service skills.
- Strong organisational and time-management skills.
- Attention to detail and accuracy.
- Ability to multitask and prioritize tasks effectively.
- Knowledge of white goods or appliance repairs is a plus.
Our client offers a competitive salary, benefits package, and a supportive work environment. If you are a motivated and organized individual with a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.
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