Fulfilment Contract Manager
Bristol (BS35) £35,000 – £43,000 per annum Full-Time | Permanent
Customer‑Focused Logistics Opportunity – It’s all about the Customer !
We are an established, internationally recognised logistics and supply chain specialist seeking a Fulfilment Contracts Manager to join our Bristol operation.
This is a fast‑paced, customer‑facing role where delivering exceptional customer service and maintaining strong client relationships is key.
The successful Fulfillment Contract Manager will play a vital role in ensuring smooth order fulfilment, stock accuracy, and KPI performance for their valuable customers.
The Role
As a Fulfilment Contract Manager you will:
- Coordinate the end‑to‑end order fulfilment process in line with customer KPIs
- Act as a key customer‑facing contact for client queries and service updates
- Work closely with warehouse teams to manage order flow
- Maintain stock integrity and process transactions within the WMS
- Investigate delivery issues and implement effective solutions
- Manage inbound/outbound bookings and shipping documentation
- Problem solve and consult on improvements
- Complete quarterly and annual reviews with your customer.
About You
We are looking for a Fulfilment Contracts Manager with:
- Proven customer‑facing / customer service experience at senior level
- Administration experience within an office environment
- Experience using a Warehouse Management System (WMS)
- Proven track record leading major accounts
- Strong organisational and problem‑solving skills
- Excellent communication skills
- The right to work in the UK (no sponsorship available)
Benefits
- 25 days holiday (rising to 27 with service) + Bank Holidays
- Profit‑related pay
- Pension scheme
- Life cover & private healthcare
- Retail discount scheme
- Employee Assistance Programme
- On‑site parking
- Training and development opportunities
If you are a motivated, customer‑driven professional looking to grow as a Fulfilment Contracts Manager within a stable and respected organisation, we would love to hear from you.
#J-18808-Ljbffr…