Come join the future of hospitality and be the new Community Supervisor of our Glasgow location!..
Your Mission, Should You Choose To Accept:
Located in the heart of the Merchant district in the city centre of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant and rooftop‑bar, as well as a thriving co‑working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community?
As our Community Supervisor, you’ll make sure that each guest is having the best possible TSH‑experience. Together with the Front of House Manager, Hotel Manager and the team of community hosts, you’ll be responsible for running and supervising every aspect of our hotel operations.
What You’ll Do.
- You’ll supervise and work together with our front of house staff to assist our guests in all their needs. Whether you’re providing a flawless welcome and check‑in, awesome service in our restaurant and bars or making great new connections, it’s up to you to spread the TSH magic!
- You know about our product offering and how to (cross‑)sell these products to our guests.
- Any guest or team member question or complaint that comes in, you handle it like a pro. This also goes for any technical issue that may occur.
- You’re awesome at keeping an overview of all things happening at the hotel and know how to keep a cool head in sticky situations.
- You love to share your TSH‑wisdom. When team‑members have questions or need assistance, you come to their rescue!
- You’re the internal TSH networker. You connect with your guest community and know exactly what’s going on at all times and how to cater to their needs.
- Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about.
Who You Are.
- You have a flexible, hands‑on, motivated and positive approach.
- You have at least 1 year of hotel experience or team‑leading experience.
- You’re the internal TSH networker. You connect with your guest community and know exactly what’s going on at all times and how to cater to their needs.
- You always have a helicopter view and know exactly when to be where and how to best assist the team.
- You love responsibility and handle stressful peak periods like a pro.
- You have good communication skills in English (Speak any other languages? The more the merrier!).
- You’re hard working, responsible and have a “let’s do this!” mentality.
- You build, lead and inspire motivated, happy teams like a natural.
- You’re legally allowed to work in the UK.
What We Offer.
- The opportunity to work at a dynamic, multi‑national company. Not just another hotel – we’re a game‑changing innovator, challenging every convention and defining the future.
- The chance to learn and grow in your role with the potential for future growth.
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all other amazing salary/benefits stuff.
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
Experience: RequiredLanguages: English – AdvancedEmployment: Full‑timeStarting time: Immediate start!
About Hosco:Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.
#J-18808-Ljbffr…