We are looking for a Community Fundraising Officer who will be the first point of contact for our community fundraisers who are looking to raise vital funds for us and provide administrative support for the team. At Thames Valley Air Ambulance, we’re committed to giving everyone the best chance when the worst happens. Every day, we’re called to life‑threatening emergencies across Berkshire, Buckinghamshire, and Oxfordshire. But we can’t do it without the generosity of our supporters and that’s where you come in.
Responsibilities
- Ensuring our supporters receive an excellent supporter experience by delivering a high standard of customer service via phone, email, post or in person and through accuracy of donation thanking and responding to enquiries.
- Developing and supporting relationships with key local community groups and organisations to maximise on‑going support and income potential.
- Attending & supporting events hosted our fantastic supporters.
- Delivering a high level of customer service to members or the public and providing administrative support for the team.
- Managing competing priorities and deadlines in an organised manner.
- Being passionate about making a difference and eager to grow within a supportive team.
Qualifications
- Has experience supporting fundraisers or working in a customer service environment.
At Thames Valley Air Ambulance, you’ll be part of a dynamic, compassionate, and forward‑thinking organisation. We’re proud of our culture, collaborative, inclusive, and committed to personal development. We care deeply about the wellbeing of our team and offer flexible working arrangements to support a healthy work‑life balance.
Thames Valley Air Ambulance exists to give everybody within our community the best chance of surviving and recovering from an emergency. We are here for you and your loved ones. In Berkshire, Buckinghamshire, and Oxfordshire. Whoever you are. Wherever and whenever you need us.
Benefits
- Competitive salary
- 25 Days holiday / 267 Hours Holiday
- Hybrid Working (minimum 2 days in office)
- Holiday Trading
- Free annual Flu Vaccination
- Blue Light Card (Option to purchase)
- Employee Assistance Programme
- Company Pension Scheme
- Simply Health – Medical cash back scheme
- Disability Confident Employer
Our values
We live by our values every day:
- We care no matter what – for our patients, their families, and each other.
- We go above and beyond- in the care we provide and the work we do.
- We do the right thing – in how we act and the decisions we make.
- Together we are TVAA – because together, we save lives.
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