Since 2008, Neill Strain Floral Couture has been creating breath-taking floral masterpieces across London and beyond. Our flagship boutique in Belgravia, alongside our prestigious concession at Harrods in Knightsbridge and our studio in Parsons Green, are synonymous with opulent floral installations and our unmistakable language of Floral Couture. Our team is wholeheartedly dedicated to surpassing the expectations and desires of our discerning clientele. We achieve this by providing adaptable and innovative floral expertise, ensuring that each arrangement is a true work of art.
Reports to: Head of Events
Location:London, SW6 (studio-based with travel as required)
The Role
Neill Strain Floral Couture is seeking an exceptional Events Manager to lead the delivery of our weddings, private celebrations and corporate projects across London and internationally.
This is a pivotal role within the business, responsible for ensuring that every project is executed with precision, creative integrity and a seamless client experience. Acting as a bridge between strategic direction and on-the-ground delivery, the Events Manager will bring clarity, leadership and elevated standards across all aspects of the events division.
This position is suited to a highly organised and commercially astute individual who thrives in a fast-paced, high-performance environment and understands the nuance of working with a discerning, luxury client base.
Key Responsibilities
- Oversee the end-to-end delivery of weddings, private events and corporate projects
- Ensure all projects are executed on time, within budget and to the highest standards of quality and presentation
- Maintain oversight of project timelines, logistics and resource allocation
- Proactively identify risks and implement effective solutions
- Ensure consistency and excellence across multiple concurrent projects, both in the UK and internationally
Client Experience & Relationship Management
- Oversee the full client journey from initial enquiry through to final delivery
- Attend key consultations and act as a senior point of contact for high-value clients
- Guide the team in the preparation of proposals and presentations
- Manage sensitive situations or escalations with discretion and professionalism
- Ensure every interaction reflects the refined, intuitive and highly personalised service synonymous with NSFC
- Lead, mentor and support a high-performing events team
- Foster a culture of accountability, collaboration and continuous improvement
- Support the development and progression of team members
- Ensure clarity of roles, responsibilities and performance expectations
Operational Excellence
- Maintain strong oversight of workflows, planning processes and project documentation
- Ensure consistency, organisation and attention to detail across all administrative aspects of the department
- Work closely with internal teams to ensure seamless execution from concept through to installation
- Continuously identify opportunities to improve efficiency and elevate delivery standards
Commercial & Strategic Contribution
- Maintain strong awareness of budgets, margins and overall project profitability
- Contribute to forecasting, revenue tracking and departmental performance
- Support the ongoing growth and evolution of the events division
- Identify opportunities to enhance client spend and maximise value across projects
Professional Presence
- Act as a brand ambassador, representing NSFC with confidence, discretion and polish
- Build and maintain strong relationships with clients, venues and suppliers
- Communicate clearly and effectively across all levels of the business
- Demonstrate flexibility and commitment in line with the demands of the events calendar
Skills & Experience
- Proven experience delivering high-end weddings, events or luxury projects
- Strong leadership and team management experience
- Excellent organisational and project management skills
- Commercial awareness with experience managing budgets and margins
- Confident and polished client-facing presence
- Ability to perform under pressure in fast-paced, high-stakes environments
- Experience working with ultra-high-net-worth or luxury clientele
- Background or strong appreciation for floristry, design or creative production
- Experience managing multiple large-scale projects simultaneously
- Competitive salary (dependent on experience)
- Performance-based bonus scheme
- Additional day of leave for your birthday
- Cycle to Work scheme
- Company sick pay
This is a rare opportunity to join a growing luxury brand at an exciting stage of its evolution, contributing to the delivery of some of the most beautiful and meaningful celebrations for a global clientele.
If you feel that your profile matches these requirements, please send your CV and cover letter in PDF format to ruslana@neillstrain.com. Successful applicants will be contacted and invited for an interview. References will be required.
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