A leading banking institution in Edinburgh is looking for a Customer Journey Manager on a 12-month FTC. You will shape customer experiences by diving into interactions, improving processes and engaging with teams across the business. The ideal candidate has around 5 years’ experience in customer outcomes and is skilled in problem-solving and stakeholder management. Hybrid working is available. Benefits include a strong pension contribution, performance-related bonus, and generous holiday allowance.#J-18808-Ljbffr…
