Overview
Surrey Downs Health & Care is seeking an enthusiastic and motivated Business Support Manager. This is an development opportunity for candidates aiming to build a career in healthcare management, governance, HR, finance, policy, and business analysis. The role provides comprehensive business support including project management, data analysis, corporate governance, and secretariat support to key forums and meetings. You will work with internal and external stakeholders to influence outcomes, improve processes, and support high-quality service delivery. The role offers opportunities to develop skills across business management, strategy, and service delivery within a fast-paced, multi-professional environment, with full induction and ongoing support.
Responsibilities
- Develop information systems and provide a high-quality document management service so information is stored in a structured, secure, and easily accessible manner for those who need it.
- Ensure the teams comply with corporate governance matters on behalf of the Director and the Senior Management Team.
- Compile, prioritise, manage, and maintain the team’s business plans on behalf of the Director.
- Provide regular reports and assurance on key strategic projects. Review progress, identify risks, consider options, and take action to control and adjust against key project milestones and objectives of the business case, including contingency plans and effective communication channels with stakeholders.
- Set up administrative and information systems and processes.
- Demonstrate a high level of communication skills with a range of internal and external stakeholders.
- Work autonomously, using initiative and judgement regarding key decisions about service direction and activities that may impact delivery of key targets.
- Provide cover for other team members as required.
- Develop and implement business policies in line with corporate governance policies and procedures.
About Surrey Downs Health and Care
Surrey Downs Health and Care delivers care closer to people’s communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.
Surrey Downs Health and Care has a track record of providing person-centered care that goes beyond organisational boundaries to do what is best for the individual. The partnership includes:
- The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices in the Surrey Downs area
- Epsom and St Helier’s University Hospitals NHS Trust
- Surrey Council County
Historically, boundaries between organisations have existed, but we are united in our mission to provide great care. Our aim is to enable local people to receive the care they need in the right environment by bringing together our expertise to improve patient care and access to the right support, care, and treatment.
We are working to the same set of values that will translate into better care for our residents as part of this partnership. The main purpose of the role is to provide effective management and leadership to the business administration of Surrey Downs Health & Care.
Please refer to the attached Job Description and Person Specification for more details.
This advert closes on Wednesday 11 Mar 2026
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